Month: July 2017

How To Drive Local Downloads With Your App Description

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Writing a persuasive app description is a crucial part of App Store Optimization, but it is often overlooked by app publishers. Before we jump in, it is important to note that crafting an app description for your local business is different than writing one for any other sort of app. It is less about getting found in the app store, and more about getting recognized by your current customers. More specifically, if you are a local pizza shop, you want your regulars to be able to easily recognize which app is yours when they search the app store to download it.

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The most important thing to consider is that you have 255 characters to convey your app’s worth. That is roughly 3-4 lines of text that a user gets to see on your app’s profile without having to tap on “more” to extend to the full description. This first block of the Description is known as “above the fold” text that is shown to the user without them having to make an effort to dig deeper. Users will only click the “more” button if the initial piece of text excites or intrigues them. Unfortunately, less than 2% of app store users actually open the full app description – many ignore it entirely. As a result, your app’s description – especially the first 3 sentences – should convey the value of your app and appeal to their needs.

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The app description is also intertwined with search queries in both the Apple App Store and the Google Play Store, but they have a different algorithm implemented. For the Google Play Store, your app description is extremely relevant for ranking in search results. Google will pull keywords from this text in order to decide its category and relevance. So make sure to add your keywords in the first few lines of the app description in a natural way (N.B. do not force them in there or use keyword stuffing).

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For the Apple App Store, iOS does not scan your app description text for keywords. In this case, the “keyword” field is going to be the most important place to include them. However, this does not mean that you should leave them out of your App Store description. If someone were to search for an iOS app on Google.com, Google would still use your app description to determine the search results.

Writing tips:

  • Reward: Best practices for app marketing include offering an instant reward for customers who download the app. For instance, “10% off your first order when you download the app.” The app description is a great opportunity to highlight this reward or offer. By leading with this, your customer will understand the value of downloading the app at first glance.
  • Localization: As we mentioned, your need customers need to be able to recognize you in the app store. While this starts with your app icon, users will most likely scroll to the description to make sure they are downloading the right app. For this reason, you should provide a short introduction of your businesses, including the location (i.e. Pizza Project in La Jolla, CA).
  • Key features: Even if your app has 20 different functions, focus on mentioning only the core features. You can highlight each of these features by showing how it will help your customers. Make use of bullet points here, as it is friendly to fast reading.
  • Credibility: The description should also include a credibility statement. The best way to do this for a local business is by including a one-sentence customer review alluding to the app’s value. This third-party endorsement will help to build credibility when there are no reviews for your app yet.
  • Narration: According to Entrepreneur, “the form and manner of the entire narration of the description should be from the point of view of how a user would use the app, rather than from your own point of view as the creator.” The user should be able to picture themselves using the app and value its features.

If you follow this simple template, you can create a description that works in your app’s favor:

App Description Template for Small Businesses

**Good place to enter your promotion**

Name your restaurant, it’s location and a unique value (make sure people know they have the right establishment). Give a short description of the apps main functions, i.e. what will they app downloader get.

“Add the best review or quote here from one of your customers, either about the app or about your business” – Name

App Description Example

**Get a free 24oz. drink when your download our app!**

Pizza Palace in San Diego is the place for friends, family, and the Best Pizza in town. This app is a convenient way to order, pay and pick up our Italian specialties. Rewards are built in, so you can start collecting stamps towards free pizza and sandwiches as soon as you download the app!

  • Mobile ordering: Place your order and pick it up from the store.
  • Rewards: Collect stamps and redeem rewards for a free pizza or sandwich.
  • Menu: View our entire menu on the app.
  • News: Stay up-to-date with offers and events with our personalized messages.

“The pizza has the most delightful, flaky crust and homemade pizza sauce. Just the right amount of garlic and tomato perfectly proportioned and topped with the best cheese.” – The Foodies

Conclusion:

Writing your app description might come as an afterthought, however, it is equally important as any other part of your app’s listing. It can contribute to more downloads and more highly engaged app users. ASO service provider like Supreme Media can treat your app store description and get your customers emotionally excited about downloading and using the app.

Check it out Here to try our new ASO calculator and estimate FOR FREE how many downloads could ASO bring to your App!

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App Store Optimization: Main Goals And KPIs To Track And Measure

Close-up image of an office worker using a touchpad to analyze statistical data

What is not measured, can’t be improved.

But what are the key performance indicators (KPIs) for mobile app businesses?

What should we measure and how do we understand that our marketing efforts are effective and bringing results?

Mobile apps have different goals at different product stages. Their main intents could be:

  • driving installs,
  • reducing customer acquisition costs,
  • increasing revenues from the app,
  • improving user retention,
  • reducing churn rate,
  • working on engagement rates,
  • increasing the volume of Daily or Monthly Active Users (DAU / MAU).

ASO goals and main KPIs to track

Mobile app marketing and user acquisition can be done in-house, or with the help of a single seasoned ASO consultant like Supreme Media with a track record of well-optimized apps for better efficiency.

One way or another, App Store Optimization process enters at any stage of the product cycle. ASO is never a single action, it is a process to be done continuously to ensure a steady growth in every phase of app business. Never forget this!

In the beginning of app lifecycle, it is aimed at improving app’s visibility and discoverability, in order to drive installs and lower the costs of paid marketing and user acquisition. On the later stages, ASO will be more focused on maintaining top positions in search and category rankings, monitoring competitor’s actions, working on improving the conversion rate, retention and user sentiment.

Let’s take a look at the KPIs involved in each of these goals and see how can we measure and optimize them. Because ASO can and MUST be measured.

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Goal: Boost visibility in the app stores

The first and the main objective of App Store Optimization is to improve the visibility of an app or game in the app stores, so more users can organically find it, download it and use it. Visibility in the stores is based on Search, Top Charts and Featured.

To measure visibility, we need to track and monitor these KPIs, that can be done in virtually all ASO tools:

  • App Keywords rankings – rankings in search results on particular keywords
  • Top Charts rankings – positions of app in Top Charts (Free / Paid / Grossing)
  • Category rankings – position in a certain app/game category, for example, lifestyle or utilities.
  • Featured – whether your app appears as featured in the app stores. You can track this KPI with App Annie.

Tracking the evolution of these indicators on a daily and monthly level, in all the countries where the app is available, and comparing the rankings with those of the competitors is an essence of any App Store Optimization strategy.

Goal: Improve Conversion Rate on app store listing

Conversion rate to install is the next most important ASO objective after visibility. Having a high-converting, selling app product page is essential to convert the visitors to users.

The conversion rate is affected by numerous ASO on-metadata factors, such as:

  • app title,
  • description,
  • short description (on Google Play Store),
  • graphic elements like icon, screenshots, feature graphic (only on Google Play) or video.

Some ASO off-metadata factors matter too: such as installs, user ratings and reviews.

The conversion rate is measured as a percentage of installs divided by the total number of visitors. It is important to keep track of it constantly (per day, per country), and experiment with app store listing elements to improve the conversion rate, to ensure that you make the most out of the traffic that you are driving towards app product page.

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The most common way to optimize conversion rate and other app store metrics and make experiments with your app store listing is A/B testing – comparing 2 different listing element variations and driving traffic to the possible options to see which one has more installs. One of the great tools for A/B testing is Google Experiments in Google Play Console.

Goal: Mobile App Growth

In mobile app marketing, growth is commonly understood as a higher number of installs, but in practice, there is something more than that.

Installs is without a doubt, one of the essential KPIs to evaluate the evolution of an app, and can be tracked in the developer console. But installs driven only by paid marketing channels is definitely not a goal of app developers and marketers. So instead of advertising an app, we want to achieve an organic growth, so to speak, to have a great share of installs driven by organic (non-paid) channels.

This leads us to the next important KPI – organic uplift.

Organic uplift, or organic multiplier, is a ratio that shows how many organic installs account for one non-organic install. It is measured as a percentage of organic installs divided by non-organic installs, and the higher is the organic uplift, the less the user acquisition costs will be.

In order to have data about the number of organic and non-organic installs, and to be able to measure organic uplift, it comes in handy to have an SDK or tracker implemented for your mobile app.

mobile app metrics splitmetrics thetool

On the later stages of app product cycle, the installs, though, don’t have as much meaning as the active users of an app.

The main KPIs for marketers at this stage become DAU and MAU – daily and monthly active users of the app. To measure these rates, there are a few tools, like Google AnalyticsMixpanel or any mobile app analytics tool.

Goal: Positive user feedback

User sentiment has a great role in both rankings (visibility) and Conversion rate.

It is already known that app stores give weight to the apps that have a higher average score and a great number of reviews written by users. This serves as an indicator of a stable, bug-free app that offers a good user experience.

On the other hand, when users come across the app product page and take the decision of downloading it, they are, in turn, evaluating the quality of app looking at its reviews and ratings. A lot of negative reviews or low average score can significantly decrease conversion rate to install and demotivate the users from download intent.

Ratings and reviews are very important indicators of a “healthy” app and need to be monitored and treated on a daily basis. As now both stores offer developers the possibility to interact with users replying to their reviews and in the end, users can change their rating, it is very important to react timely on negative reviews, trying to solve user problems as soon as you can. This way you can ensure a positive user sentiment and a great image of your app.

We recommend tracking these with tools like Appbot.

Goal: App Monetization (Business)

And finally, the goal of many app developers is to monetize their app or game with advertising, in-app purchases or in-app subscriptions. At this point, the KPIs related to revenue are:

  • Average Revenue per User (ARPU) – is measured as total revenue divided by the number of users or subscribers.
  • Lifetime Value (LTV) – is a prediction of the net future profit attributed to a certain user.
  • Revenue – is the total amount of money your app or game generates.

Easy to see that for a proper monetization of an app the quality of users starts to matter much more than just the number of installs of the app.

For app developers, the user with higher LTV, the one that is going to pay for more than a year, becomes more valuable and more interesting than those who will just pay for the first month and then unsubscribe. At the moment of optimization of revenue KPIs, the goal of app marketers will be optimizing their traffic and user acquisition to focus on more “high-quality” users.

ASO KPIs: conclusions

No single indicator can show with a great degree of confidence the overall success of mobile app or game, but we can try to measure the results of different elements of app marketing strategy separately.

By studying different metrics, and combining them together, we can get a more or less complete picture of our mobile app performance. iTunes Connect, Google Play Console, attribution and analytics platforms can help us identify which of our app marketing efforts led to desired results.

To track ASO KPIs and estimate FOR FREE how many downloads could ASO bring to your Mobile App, check it out Here!

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App Store Optimization: Creatives Lead To Successful Search Ads, Here Is Why

app-store-2020-heroSince Apple’s introduction of Search Ads last year, organizations with a mobile app are embracing Search Ads to improve their app’s conversion rate to become more discoverable in the App Store.

Search Ads are created using an app’s store listing, including an app’s metadata and creative. While all the metadata is important for visibility, the creatives (icon, screenshots, and video), need to be visually appealing and relevant to users to improve conversion. Search Ads can only be effective and convert users if the creatives are relevant and clearly demonstrate the app’s core features.

For Search Ads to be effective, it is crucial for marketers and developers to incorporate an App Store Optimization (ASO) strategy to optimize their app’s metadata and creatives to contain high-volume keywords and relevant images based on real mobile data of user’s search trends and behavior in the app store.

Where Do You Start?

ASO is the necessary foundation to making sure an app’s Search Ads are relevant and appealing to the audience for the app to become more discoverable. Before an organization dives into creating an ASO strategy, it is pertinent that they look at the current app market and analyze their competitors and understand how users search.

By evaluating competitors and understanding how users are searching in the App Store, marketing and development teams can have a guide on how to improve their App Store listing. Users tend to search with popular terms associated to specific apps, features or categories. For the most part, targeted keywords have already been determined, but after evaluating competitors and user trends, those keywords can be adjusted to generate more visibility.

Developers need to know which keywords would be most relevant to their app and target those terms. The keywords need to be closely tied to the app’s core features that are unique to the app to target its audience. Track user trends to make sure the keywords are related to what the audience wants in an app. Keep in mind, Search Ads are based off how relevant an app is to a specific term.

App developers also have the option to bid on keywords so their app will appear more frequently in user searches. Regardless of a developer having the highest bid on a keyword, Apple still ranks apps by relevancy. If the Search Ad is not relevant to the user’s search, it will not appear at the top of the App Store.

Search Ad Variations

Apple uses an app’s store listing, metadata and imagery to create its Search Ads. While developers are somewhat limited on what content goes into the Search Ads, they can at least choose how Search Ads will appear to users on the App Store.

Search Ads will appear in one of two forms:

  1. Icon plus first two lines of App Store description
  2. Icon plus screenshots and preview video (if applicable)

ASO optimization -ads

ASO optimization- ads with picturesSearch Ads can also appear in either portrait or landscape depending on the orientation of the current screenshots and preview video.

Optimizing Creatives

The only way that developers can make their app listing more relevant to user searches is by improving their app’s discoverability with ASO. The creatives, which include the icon, screenshots, and preview video, need to show how the app naturally appears to a better answer with its features.

One of the key aspects of ASO is creative optimization, which is an essential part of improving conversion. Here are easy tips based off ASO best practices that will help developers streamline their creative optimization to improve conversion.

  1. Screenshots

An app’s screenshots should be thought of as advertising banners that use high-volume keywords to be relevant in user searches. Screenshots need to clearly display an app’s core features and should be uncluttered. Developers and marketers need to make sure their screenshots are legible—if screenshots are too confusing, they are less likely to convert users.

 

ASO Tips- Add Screenshots

  1. Preview Video

When an app preview video is used, it takes the place of a screenshot but holds the same level of importance to conversion. Many developers forget that the preview video is presented as a still image, otherwise known as a poster frame. On Search Ads, this means the poster frame cannot be a random image that holds no relevance to the app. Instead, developers should be careful and make sure the poster frame contains high-volume keywords and an image that represents the app’s core features.

 

ASO Tips- Preview Video

  1. Icon

The app icon needs to be polished and unique to stand out among competitors. If the app icon is not memorable, regardless of showing up in a Search Ad, users are less likely to convert. Some marketers and developers use their brand logo or a memorable character to retain user attention. While this strategy works, the icon also needs to demonstrate the app’s core features and be void of confusion like the screenshots.

 

ASO Tips- Have a Good Icon

Key Takeaways

Organizations looking to become more discoverable with Search Ads need to improve their app’s metadata and creatives with ASO prior to using Search Ads. Since the keywords that appear in App Store listing will be used for the Search Ad. Make sure that the app’s creatives are clean, clearly demonstrate the app’s core features and the icon, screenshots, and preview video contain high-volume keywords that are relevant not only to the app but to the target audience. The only way an app will become visible through Search Ads is by being relevant first.

To Learn More About ASO And How Can Supreme Media Help Your App To Be Easily Found In The App Store, Check It Out Here!

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